Dear Valued Customers
We wish to provide you with advance notice regarding an upcoming system maintenance that we will be undertaking for general security and maintenance purposes. Our unwavering dedication to improving your experience with us takes precedence, and this maintenance is designed to ensure the peak performance of our platform.
Its Essential:
This comprehensive maintenance will encompass a variety of critical tasks, including essential software upgrades, meticulous database maintenance, and intricate backend processes. Throughout this process, we will maintain the utmost standards of security to safeguard your information and ensure the continued reliability of our services.
Maintenance Schedule:
The maintenance window is scheduled to commence at 8:00 AM (UTC+0) on Thursday, October 12th, 2023, and is expected to conclude at 11:59 PM on Sunday, October 15th, 2023.
During this period, we kindly ask for your understanding as our website's ticket response services will temporarily be inaccessible. It's possible that ticket creation may also be restricted in the event of a high volume of users not adhering to this notice. Please be assured that this precautionary measure is implemented to minimize any potential disruptions to our services. Your cooperation is greatly appreciated.
During this period
Our website's ticket support system will be temporarily unavailable. We may also limit the creation of new tickets to prevent disruptions caused by users who might have missed this notice. Rest assured, you can continue to access and navigate all areas of our website, although there might be occasional periods of slight downtime. We are making every effort to minimize any noticeable issues on the front end, but we ask for your understanding if you encounter any.
You will still be able
To make purchases, renew services, and sign up for memberships without interruption. Please note that there won't be any updates on our product offerings during this maintenance window. We understand the inconvenience this may cause, but we assure you that as soon as the maintenance is complete, updates will be promptly resumed, with priority given to those waiting the longest.
No Updates
Please note that product updates on the site will be temporarily paused during this period. We understand the inconvenience this may cause and appreciate your understanding. As soon as the maintenance concludes, updates will promptly resume, with priority given to those who have been waiting longest.
Back to Normal:
We anticipate returning to normal service by Monday,October 16th, 2023, at 8:00 AM, and we sincerely appreciate your patience and cooperation during this essential maintenance period. Thank you for being a valued part of our community.
Best regards,
GPLGems.com