Billing & Memberships

We do not provide, lease, release, or resell license keys.

Yes, all themes, plugins, add-ons, and WooCommerce extensions that are distributed by our repository are 100% open-source with the GNU GPL.

Yes, all of our products are 100% authentic. If we feature a product on our website, then we have an active subscription to that product’s author(s). We download the product from them and redistribute to you. These downloads are not altered...

Yes. As soon as we are notified about an update, we download it from the author and update it on our site. If you buy a Gems membership, you have updates until your membership expires. If you purchase an individual theme or...

The model of single purchases eventually becomes more expensive in the long run, but you will always have access to the updates for your purchase products. On the other hand, through our Gem membership you pay less but you receive access to...

All WordPress items, such as plugins and themes, are licensed under a General Public License (GPL). This means that once we have purchased an item, we are free to redistribute it if we choose to do so. This form of crowd funding helps keep our...

We don't offer a free trial, However our membership prices are very reasonable. You can also purchase plugins/themes individually if you don't want to be in a subscription.

Of course! we can't promise our pricing will be the same when you rejoin* but we would love to welcome you back whenever you would like to rejoin the club. In fact, we will honour your previous membership price should you wish to rejoin any...

Never! The price you sign up for is the price you pay until you cancel your membership we never increase prices for existing members. You can cancel and rejoin at your current price within 28 days see FAQ Payment holidays

…If you have subscribed to GPLGems and wish to discontinue your recurring billing, you have options based on your payment method If you signed up using PayPal, The quickest way you can manage this is directly through your PayPal account. (look...

PayPal Balance / Credit / Debit Card / Bank Account If you have a PayPal account you can sign up with PayPal and use your PayPal Balance, Credit Or Debit Card or Your Bank account as a funding source for your purchases at GPLGems.com...

If you have purchase an individual plugin and or theme. To access your purchased product: 1. Go to your purchase history for the download links.2. Any future updates will be available in your purchase history.3. While in your purchase...

Problems logging into the website?. First ensure you are entering the correct login information including email/username and password. After 5 unsuccessful login attempts You will be get locked out and need wait 15 minutes to try again or...

We use advance technology that Mitigates brute force and code injection attacks. We run scheduled scans on an hourly and daily basis with Automatic virus, trojan, and malware removal. Your safety and privacy is our number one priority. You...

Certainly not. If you don't have membership each product page will show you a purchase button with a price for that product/product bundle. Our members instead see a Download button where there is no need for further payment as the membership...

The plugins and themes are GPL-licensed, and you can use them as often as you need to, on however many sites you choose. Have a friend who’s building a website? You can share our plugins and themes with them, too. You must use your own...

Absoultely not, we don't alter the code to stop you using the items after your membership expires and you will be able to continue use your plugins and themes even after the membership expires. But future downloads and updates will not be...

Occasionally, our licenses with the original developers may come to an end and we may have no intention of renewing it because of any reason (Costs, Disagreement, Low Downloads/Purchases). In this instance, you will not see the most recent...

This one-time fee will never recur during the continuous validity of your membership. However, if at some point in time, you decide to end your membership and then, later on, decide to rejoin, you will have to pay this setup fee again.

In order to remain competitive, we occasionally change our pricing in response to trends, promotions, and customer demand. This does indicate that once you purchase a product, its price may change. We apologize that once you have purchased...

At GPLGems.com, we have implemented a daily batch update process that runs during our regular business hours. You can rest assured that there is generally no need for you to inform us about updates for popular plugins, as we receive...

To address concerns regarding the improper use of our site, including reporting instances such as someone misusing our platform, account lockouts, unauthorized access, account sharing, or any other violations of our terms of service, please...

Sorry. You've hit the maximum number of downloads allowed for your membership account. Every plan offers exceptional value, with higher tiers granting more downloads per month. For most webmasters and beginners, our Emerald plan is ideal,...

The reason you may be getting Error: There is no account with that username or email address. Nonexistent AccountThe most common reason for encountering the error message "There is no account with that username or email address" is that you have...

GPLGems.com Gems Packs are bundles of gems that you can purchase to download GPL-licensed products from our website. Each gem allows you to download one product, one time.

You can download as many products as you have gems for. Each product download will consume one gem.

We offer a wide range of GPL-licensed products, including themes, plugins, and Elementor templates. All Downloadable with Gems.

Yes, our website offers previews for many products. Check the product details page for developer information options.

If you encounter any issues with a downloaded product, please contact our support team for assistance. We cannot help with developer faults, but we can help if you have an issue downloading the product.

You can check your gem balance by logging into your account on our website and navigating to the purchase history.

Gem Packs Last for 90 Days. You can use them at any time during the 90 days to download products.

No, gems are non-transferable and can only be used by the account that purchased them.

Yes, larger gem pack typically offer better value per gem. Check our website for current pricing and offers.

You can purchase GPL Gems Packs directly from our website. Select the desired bundle (30, 50, or 100 gems) and proceed with the payment process.

Unfortunately, we cannot refund gems for unwanted downloads. Please double-check before downloading to ensure you want the product.

No, refunds are not provided for unused gems.

Yes, but be aware that each download of the same product will consume an additional gem. Avoid unintentionally downloading the same file multiple times.

Each gem allows one product download

You can purchase GPL Gems Packs in bundles of 30, 50, or 100 gems.